Frequently Asked Questions

Here are some frequently asked questions

Am I eligible to get a loan?
You can apply for a credit with us if you are at least 18 years old and reside in one of the countries in which we offer our services
What are the necessary documents for the credit application?
To apply for a loan, you must provide proof of identity and proof of address, we may ask for other documents depending on the credit requested
How do we approve loan applications?
We decide to grant you a loan or not depending on your financial situation
Do I need to have a debit card to apply for credit?
You do not need a credit card to apply for a loan, you will receive your money in your bank account
Do I need to have a valid bank account before applying for credit?
Yes, you must have a valid bank account so that we can send you your money
If I am not approved for a credit, can I know why my application was denied?
Yes, we will tell you why your credit application was not accepted and we will help you correct and re-apply